Escalation Process

We aimed to resolve all customer queries with in reasonable time. However, if you are not satisfied with our response for any reason, you can escalate it by following the process below:

  • Forward your communication so far with FabMart to [email protected] and the Customer care team manager will get in touch with you promptly
  • Along with your email, please forward your original email along with any relevant details
  • Please note that we have an auto filter mechanism that will detect and delete any emails/issues that are not delayed. Generally, we accept only issues that are not resolved in 7 days time for escalation. This is only done to ensure that issues that are really delayed are the ones that are being escalated

Why Buy From Fabmart?

  • 01
    Unique collection of premium products
  • 02
    Direct access to product experts
  • 03
    Personalised attention to every customer
  • Price Match Guarantee. We will refund the difference
  • 30 day replacement guarantee. No questions asked.
  • Free Shipping on all our products

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